Frequently Asked Questions

Quick answers to common questions

All Ordering Delivery Food & Order Issues Payment & Refunds Account Other

Ordering

6 questions
Browse restaurants, add items to your basket, and checkout. You can pay by card or cash on delivery.
Minimum order amounts vary by restaurant. This is shown on each restaurant's page before you add items.
Yes! During checkout, choose a future date and time instead of "ASAP" delivery.
Once an order is placed, it cannot be modified. You may cancel within the first few minutes if the restaurant hasn't started preparing.
You can cancel within the first few minutes before preparation starts. Go to My Orders and tap "Cancel Order" if available.
Yes! Go to My Orders, find a past order, and tap "Reorder" to add those items to your basket.

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